Frequently Asked Questions
Everything you need to know about our sustainable home essentials.
What makes Public Goods products sustainable?
We prioritize eco-friendly materials, such as biodegradable packaging, FSC-certified paper, and organic ingredients. Our goal is to minimize waste and ensure every product has a positive impact on the planet.
How does the membership model work?
Our membership allows us to offer high-quality, ethically sourced home goods at direct-to-consumer prices. After a free trial, a small annual fee helps us maintain our commitment to sustainability and fair pricing.
What is your shipping policy?
We offer carbon-neutral shipping on all orders. Standard shipping typically takes 3-7 business days within the contiguous United States, and we provide free shipping on orders over a specific threshold.
Are your cleaning and personal care products non-toxic?
Yes. We avoid harmful chemicals like parabens, sulfates, and synthetic fragrances. All our formulas are designed to be safe for you, your family, and the environment.
What is your return policy for home goods?
If you are not completely satisfied with your purchase, you can return most items within 30 days of delivery. Please note that for hygiene reasons, certain personal care items must be unopened.
Do you offer international shipping?
Currently, we ship to the United States and Canada. we are actively working on expanding our logistics to bring our sustainable mission to more countries in the near future.